We seem to be having connectivity issues with Handhelds since updating to v10.1.8.21 recently (jumping several releases ahead). I know somewhere around .16 a new Auth Tab secret key setting was implemented so some changes were made by Infor. In order to support us, they asked that we turn Debug on for a HH and reproduce the issues and generate a log file. Okay done that. Now issue is how to get log file off HH in a Win10 environment. Under XP the suggested method was to use ActiveSync, under Win7 it was Windows Mobile Device Center (WMDC), and I believe that Device Center was replaced under win10 by Sync Center. What is everyone else using to get files OFF a HH unit under win10?