Returns and Credits

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LouP
Basic Member
Posts: 7
Basic Member
    We are having a situation where our return value and credit value do not always match on PO64 and PO30. We are on 8.0.3..
    Any help would be great...
    David Williams
    Veteran Member
    Posts: 1127
    Veteran Member
      If you are referring to invoice keyed credit value on PO64 this can happen if you don't build restocking fees into the Return on PO30 - the invoice won't match.
      David Williams
      LouP
      Basic Member
      Posts: 7
      Basic Member
        Good morning, I am actually referring to the Credit Value on PO31 not matching Return Value on AP20....Sorry for the confusion...:D
        Issac
        New Member
        Posts: 2
        New Member

          I know it has been sometime but I didn't see any response to this. Where you able to get this resolved. If so, how? Thanks.