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Ja'Tia Thompson
Advanced Member
Posts: 22
9/30/2013 5:30 PM
Hi,
I'm having an issue with the supplemental life. I've set up the supplemental life according to the document attached. The plan was setup in BN15 as a supplemental life plan. Entry, Coverage, and Contribution Rules were applied. A Coverage Reduction Table (BN02.5) has been added to the Coverage Limit (BN17.4) tab so that when our employees reach a certain age, their coverage amount reduces. An Age Rate Table was also added in BN02.1 so that when employees turn a certain age, their supplemental life rate changes.
The plan is to run the BN102 report every pay period to update changes in rates resulting from an employee's birthday.
The problem is that when the BN102 report is run, it blanks out the existing coverage amount. End result, because the coverage amount is now blank, when the new rate is applied, it gets multiplied by the blank $0.
For example: John Doe just turned 30, and he had $10,000 of supplemental life coverage. The BN102 report is run to move him into the 30-year age bracket/new supplemental life rate. John is moved into the 30-year age rate bracket, but the coverage amount now shows $0, instead of $10,000.
Is anyone else having this problem? I've looked at the knowledge base, but was unable to find a solution. Any help would be greatly appreciated.
Thanks!
Ja'Tia Brown
Supplemental Life-revised 9.20.docx
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