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Product Line GEN is not found

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mrvitas
Basic Member
Posts: 16
Basic Member
10/14/2008 6:30 PM
    Hi everyone!

    LSF9 core technology is installed, but no Portal. Executing smoke test:
    pfserv test testGroupIOS and getting an error in wuerr file - Data
    Servlet error: Product Line GEN is not found.

    Also, another smoke test, at the URL - servlet/Profile?_PATH=test, also
    getting error Product Line GEN is not found.

    Found one KB article referencing checking WebSphere JVM definitions, but
    no errors on com.lawson.gendir.

    Anything else I can check?

    Thanks!

    Vitas Laniauskas
    Roger French
    Veteran Member
    Posts: 549
    Veteran Member
    10/15/2008 5:16 PM
      Obviously, GEN must be installed and recognized.
      1. Does GEN exist in LAWDIR? How about the database?
      2. Check your install.log in LAWDIR
      3. Recheck all your settings in websphere for the application server. Recheck them again.

      Posted By mrvitas on 10/14/2008 2:30 PM
      Hi everyone!

      LSF9 core technology is installed, but no Portal. Executing smoke test:
      pfserv test testGroupIOS and getting an error in wuerr file - Data
      Servlet error: Product Line GEN is not found.

      Also, another smoke test, at the URL - servlet/Profile?_PATH=test, also
      getting error Product Line GEN is not found.

      Found one KB article referencing checking WebSphere JVM definitions, but
      no errors on com.lawson.gendir.

      Anything else I can check?

      Thanks!

      Vitas Laniauskas


      mrvitas
      Basic Member
      Posts: 16
      Basic Member
      10/15/2008 5:39 PM
        Yes - Roger thank you! In my log files I saw a reference to a typo in my $LADBDIR in WebSphere. Once I changed in Websphere, this error went away!

        Thanks!

        Vitas