Prev
Next
Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

LBI Email Delivery Scheduling

 3 Replies
 0 Subscribed to this topic
 22 Subscribed to this forum
Sort:
Author
Messages
jeff-lbi
Basic Member
Posts: 21
Basic Member
9/14/2011 7:24 PM
    I have set up my email device in LBI, and perform a test delivery (we have also scheduled deliveries but have yet to get them)

    I have activated my email device as well. Which is through email, so why we don't get any other emails is confusing.

    When we do a test we get the following error:
    Unable to send content to host {0}.

    Simple and broad message, but just wondering if anyone had any insight?

    Thx
    Greg Moeller
    Veteran Member
    Posts: 1498
    Veteran Member
    9/14/2011 8:16 PM
      Is your email host configured correctly in the 'Manage Device Types' value?
      Does your reporting services pass InstallValidation ?
      Matthew Nye
      Veteran Member
      Posts: 514
      Veteran Member
      9/14/2011 9:10 PM
        double check that relay is set on your SMTP server or that the server accepts replay requests from you LBI server. There should be more verbose error information on you WAS logs for LBI and also in your SMTP server if the relay reached it.
        If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
        Ruma Malhotra
        Veteran Member
        Posts: 412
        Veteran Member
        9/15/2011 6:59 PM
          You can also test the email delivery by doing the following:

          Connect to the mail server From a CMD prompt: TELNET YOURMAILSERVER 25 Now,
          use simple SMTP commands to send a test email. This is very important, you CANNOT use the backspace key, it will work onscreen but not be interpreted correctly.
          You have to type these commands perfectly.
          ehlo yourdomain.com mail from: rcpt to: data This is a test, please do not respond . quit

          You can also setup a device on smart notest that directly goes to your email address and check to see whether you get the email. If you get the emeial LBI is not the issue

          Also I know oulook has a setting to accept email from un authenticated users that need to be checked.