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error - INITIALIZING

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mil0n023

Veteran Member

Posts: 63

9/7/2006 4:49 PM

In my RD30 record > Under 'More Information' tab > Additional Attributes > my PORTALROLE value = empdef.xml.

Now, recently we reactivated the ESS tool for Open Enrollment preparation/testing, and users were reporting back that they were getting "error - INITIALIZING" after logging in. You can click "ok" and it goes away without affecting anything on the Portal.

As a test on my acct - I removed the empdef.xml, and the error went away? It did not change the layout or anything. I did do a IOSCacheRefresh, but I am not sure who developed this empdef.xml - but, I also do not know the significance.

John Henley

Posts: 3353

9/7/2006 5:18 PM

The role file contains (among other things) your subscribed bookmarks. My guess is that you have a bookmark in that role file which no longer exists.