load Mango.U.I service Error

Hi,
I have not seen this before but it shows that code is trying to load a class that is not found in 10.0.5. The log file should show you what component is trying to load this it would help me pinpoint the problem. Just guessing now, without knowing where that class is used it could be:

1. You have a version of the Mashup designer that is newer and the framework and requires an update. When updating Smart Office or the Designer always check if there is a corresponding fix.

2. You are running a mashup that is built for a higher version of Smart Office and that uses components that are not available in your version.

If you add info from the log file I might be able to tell you more. Open the log with internal://log or dev:log in the start and search field in Smart Office.

5/19/2014 2:56:07 PM FATAL Mango.UI.Core.ClientApplicationInstance.DispatchCreate MUI0038 Failed to create Mashup Designer Mashup Designer
System.TypeLoadException: Could not load type 'Mango.UI.Services.Mashup.Internal.WebMashupHelper' from assembly 'Mango.UI, Version=10.0.50004.10, Culture=neutral, PublicKeyToken=null'.
at Mashup.Designer.MainWindow..ctor(IInstanceHost host)
at Mashup.Designer.Runner.Create(ITask task)
at Mango.UI.Core.ClientApplicationInstance.DispatchCreate(String visibleName, IInstanceApplication application, IRunner runner, ITask task)



5/19/2014 4:29:23 PM INFO Mango.UI.Utils.SupportLog.LogRenderInfo  Client information
Is3dEnabledProperty = True
IsAnimationsEnabled = True
IsBitmapEffectsEnabled = True
IsRadialEnabled = True
Machine Rated to WPF Render Tier: 2
A rendering tier value of 2 means that most of the graphics features of WPF should use hardware acceleration provided the necessary system resources have not been exhausted. This corresponds to a DirectX version that is greater than or equal to 9.0

Karin, I think I fixed the issue.
Thanks to your suggestions, I looked in the log and noticed the MD version is 2.0.11 which is different then what we have in PROD versin 1.2.1.13. So I removed it from the installation point Manager and I was able to launch the designer. Thanks a million!

Hi,
I'm glad it worked out. I've asked the developers to add better error handling and show some info if this happens.

Hi,

Can you explain me what is "MD" and "point manager" too...
I reads some articles that are mentionned some "tools" like them and don't know what are these "tools".
More large question : where is the place to find documentation describe these "tools" ?
Thanks in advance !

Hi,

MD in this context I guess is short for Mashup Designer. It's an extra feature that requires a license. The Installation point tool is an administration tool within Smart Office. The installation point tool is described in the Smart Office Administration guide. The Mashup Designer has it's own user guide but no admin guide. The Smart Office admin guide has the overview of Smart Office admin tools. There are some tools that you run within Smart Office and then some extra admin tools that are stand alone tools (and part of the download zip).



Then I would recommend checking the Smart Office Developers blog, http://smartofficeblog.com, check under the administration category. There is also an Lawson Tech blog, http://blogs.infor.com/S3Tech/ that contains different topics but more Lawson content.

Hi Karin,

Thanks a lot for yours explanations. MD = Mashup Designer ! Necessary, i know this tools.
I'm going to read LSO Admin Guide about all others tools existing around LSO.
Thanks again !