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TBonney
Veteran Member
Posts: 281
7/6/2011 4:14 PM
Can anyone tell me where to assign the email user and/or server that is to be used for emails generated from within Process Flow?
I assume that it is a configuration or properties file, but do nto find it in either the 'bpm.properties' or the 'processflow.properties' files, which are both found in the D:\Program Files\Lawson Software\ProcessFlow900\ directory.
Thanks you.
BarbR
Veteran Member
Posts: 306
7/6/2011 4:42 PM
ProcessFlow Administration Tool
Configuration Property
System Name: Global
Field Name: Mail_From
Field Value: xyz@company.com
M Graham
Veteran Member
Posts: 32
7/6/2011 4:47 PM
You can assign the email server that is to be used for emails generated from within Process Flow in the Designer Login screen: In PF Designer, select TOOLS>>OPTIONS to open the login screen. Enter the mail server in the field "SMTP Mail Server".
John Henley
Posts: 3353
7/6/2011 5:01 PM
It needs to be an SMTP server with no authentication, so it should be one that is internal with an IP restriction.
Use
pfserv config
The "from" address is set in each flow individually, and can either be a specific email address or assigned to a PF task/user. =
TBonney
Veteran Member
Posts: 281
7/6/2011 7:03 PM
Thank you all.
I ask because our SMTP mailserver has recenly changed, but I don't know if the old one is referenced in any config files anywhere.
The Global mail_From is unaffected, but when I used to sign into designer, I simply provided "nds.mail" for the Mail server on the General tab. However, our email analyst advised me that this is neither the old, nor the new mail server. So, now I don't know what to put in there upon signing in, or if I need to make any other edits elsewhere?
What I do know is that no emails are getting generated, yet the email nodes are not generating any errors either.
Any other ideas? Thanks!
David Williams
Veteran Member
Posts: 1127
7/7/2011 10:51 AM
Check pfserv config from a command prompt.
TBonney
Veteran Member
Posts: 281
7/12/2011 11:45 AM
Thanks guys.
You were both correct on the pfserv config. It still contained the old name & once I changed it to the new name, it worked.
However, even after having changed it, sometimes the email gets sent and sometimes it doesn't. I don't know what's wrong or where to look to figure it out for that matter. Is there any way to trace this other than the work unit logs, because all they show is that the email node completed successfully?
Thanks again for any guidance you can provide.
David Williams
Veteran Member
Posts: 1127
7/12/2011 12:07 PM
There is a pflow.out log file that might help but more than likely you should check your mail server log.
TBonney
Veteran Member
Posts: 281
7/14/2011 1:48 PM
Thank you for your suggestions.
The issue was the result of not using the fully qualified name. Once we added the .domain to the SMTP server name, it works fine.
Thanks again.
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